NATE Certified Technicians
(NATE) is the leading certification program for technicians in the heating, ventilation, air-conditioning, and refrigeration (HVAC/R) industry and is the only test supported by the entire industry. For more info please visit: http://www.natex.org/
Cold Craft strongly supports NATE certification and provides additional financial incentives for employees that pass stringent NATE testing requirements. As a result Cold Craft was honored to be named a NATE Quality Circle Contractor.
BPI Certified
Building performance is very important to us. our clients rely on us for duct pressure, combustion safety and energy efficiency. Call us for more information on BPI and Energy Upgrade California.
Diamond Certified
Cold Craft is the oldest Diamond Certified dealer in Santa Clara County and has been continuously since the inception of the program. For more info please visit: http://www.diamondcertified.org/sccoldcraft.html
As a Diamond Certified dealer we are required to maintain a 95% or higher customer satisfaction rating from independently conducted customer surveys. There is a reason we are the oldest Diamond Certified heating and air conditioning contractor in Santa Clara county.
Background Checks
Our technicians have Department of Defense and Department of Justice security clearances due to the commercial services we provide to the defense, justice and bio-pharmaceutical industries.
Referral Based
90% of our business comes from word of mouth from customers just like you. Customer satisfaction is not enough to generate word of mouth advertising. Our goal is total customer satisfaction.
Experienced
Serving the South Bay since 1991. Our techs have received thousands of hours of training in the course room and in the field.
Competent
While our residential customers may know about us from service repairs or equipment replacement, there is a lot more that we do that you may not know about.
Cold Craft is very proud of the unique blend of technical skills our people bring into your home.
The technician at your home may have just come from a high tech bio-pharmaceutical company on the other side of town or completed the installation of a water cooling tower for one of the local universities or on a high rise building downtown.
Cold Craft also repairs and rebuilds refrigeration equipment. The next time you go shopping at your favorite market there’s a good chance we have been there at one time or another working on the deli cases or freezers.
In the last 6 months all of our technicians have passed their NATE (North American Technician Excellence) core tests and several technicians are now NATE certified in their respective areas of specialty.
Cold Craft has a complete sheet metal fabrication shop and we have skilled journeymen who are keeping the dying art of duct fabrication alive and well on our commercial projects.
Cold Craft is a trusted partner not only with major businesses in the South Bay but we also do numerous projects for the State of California, Santa Clara County and most of the schools your children are attending.
When you invite Cold Craft into your home you gain the collective benefit of a large capable and trusted team that has earned the respect of government and business by demonstrating competence on every job we do.
Our mission is to put the same level of professionalism and customer service into every job we undertake.
