DIAMOND & NATE CERTIFICATION

Our Secret?
We provide the highest level of "peace of mind".

NATE Certified Technicians. (NATE) is the leading certification program for technicians in the heating, ventilation, air-conditioning, and refrigeration (HVAC/R) industry and is the only test supported by the entire industry. For more info please visit: http://www.natex.org/
Cold Craft strongly supports NATE certification and provides additional financial incentives for employees that pass stringent NATE testing requirements.

Diamond Certified. Cold Craft is the oldest Diamond Certified dealer in Santa Clara County and has been continuously since the inception of the program. For more info please visit: http://www.diamondcertified.org/sccoldcraft.html
As a Diamond Certified dealer we are required to maintain a 95% or higher customer satisfaction rating from independently conducted customer surveys.

Background Checks. Our technicians have Department of Defense and Department of Justice security clearances due to the commercial services we provide to the defense, justice and biopharmaceutical industries.

Referral Based. 90% of our business comes from word of mouth from customers just like you. Customer satisfaction is not enough to generate word of mouth advertising. Our goal is total customer satisfaction.

Experienced. Over 18 years in business serving the South Bay. Our techs have received thousands of hours of training in the course room and in the field.

Competent. The Founder and President of Cold Craft, Kent Penning, teaches HVAC courses at San Jose State City College. Continuing in this tradition, Cold Craft provides and sponsors various types of training across a wide spectrum of HVAC related disciplines for Cold Craft employees.

Since its founding in 1991, Cold Craft, Inc. has earned a reputation as a highly regarded, reliable heating and air conditioning company. Our technicians are motivated by challenging projects other contractors may reject due to difficulty. .